ResellerRatings is a web ratings website wherever customers submit ratings and reviews of online retailers, and on-line retailers participate to retort to reviewers and to assemble reviews from their customers post-purchase. As of Gregorian calendar month eleven, 2017, the positioning had over six.2 million user-submitted reviews for two02,000 stores. reseller business opportunities
ResellerRatings operates a freemium business model. Merchants will participate to receive bound options for free of charge, and might subscribe for extra options.
ResellerRatings was launched in 1996 as a section of SysOpt.com (sysopt.com/resellerratings, at that time). Its founder, Scott Wainner, oversubscribed SysOpt.com and ResellerRatings.com to EarthWeb in 1999 for many million bucks. EarthWeb oversubscribed ResellerRatings to net.com in 2001. In 2002, Internet.com shut ResellerRatings.com down, and Wainner bought the positioning back for $32,000.
Initially in 1996, ResellerRatings began as a hobby to assist customers, however over time it absolutely was developed into a SaaS platform with giant retail customers together with Zappos, HomeDepot, Newegg, and others.
In August 2012, ResellerRatings was noninheritable by Answers.
In Jan 2013, ResellerRatings modified its evaluation structure for a few merchants and a few tiny merchants disagreed with these changes. different merchants felt that the changes were even, like Jose Prendes of PureFormulas.com United Nations agency same, "You ought to place it in context,” Prendes says. “If it’s a extremely tiny operation, it'd most likely have an effect on them additional and that they might feel they can’t afford it. For us, it’s a good manner of staying in reality with customers.
The New York State BBB and also the NY workplace of the lawyer General partnered with ResellerRatings in 2009 to find and investigate criminal practices by Internet-based corporations. ResellerRatings provided alerts whenever it determined that faux client reviews were being announce on behalf of a bourgeois.
In 2011, on-line distributor Full Home Appliances took issue with a client over the contents of their review, citing the merchant's own terms of use stating that the client primarily united to not post a negative review regarding the business, and claiming that the client profaned those terms by posting a review. At the time, the ny Times highlighted the merchant's aggressive terms. Later, bourgeois terms of use with regard to tries to limit what a client might or couldn't say on-line, became a central issue with bourgeois Kleargear.com in golf player v. Kleargear.com, once Kleargear.com charged its client, Palmer, $3,500 for writing a negative review that it claimed profaned its terms of sale. ResellerRatings compete a task during this once reviews began showing on the positioning, illustrating KlearGear's history of client problems. The Kleargear.com issue was a crucial catalyst for the buyer Review Freedom act of 2015 (S. 2044), to negate any such unreasonable terms of sale that tried to penalise customers for stating their opinions.
